Online casino — Eligibility and account rules for our offers: wholeharmony
Promotion types and their conditions
At https://www.wholeharmony.ca/, we design casino promotions according to transparent conditions, useful benefits and games our members know well. Our bonus offers may include a percentage match on deposits, complimentary spins on chosen slot games, cashback on eligible losses, or entry rewards for particular games. Availability can vary by promotion period, account location and payment option, so each offer is shown with its own details before you activate it.
We make promotion terms simple to examine before you claim them. Applicable details include the smallest deposit, qualifying wagering condition, maximum bonus amount, expiry window and any game restrictions. The https://www.wholeharmony.ca/ website is the place to check the current offer page, available titles and the terms attached to your account.
| Promotion type | What our offer provides | Conditions to check |
|---|---|---|
| Deposit match | A percentage of an eligible deposit is credited as promotional balance. | Minimum deposit, qualifying payment method, wagering requirement and maximum bonus. |
| Free spins | A set number of spins on selected slot games. | Eligible titles, spin value, wagering conditions and offer expiry. |
| Cashback | A percentage of eligible net losses returned according to the promotion period. | Calculation period, qualifying games, minimum threshold and cashback cap. |
| Game-specific reward | A bonus linked to an individual game or small collection of games. | Game launch timing, qualifying play, maximum reward and claim window. |
Our balances of bonus funds are distinct from your deposited funds, and they may be used solely where the offer allows. A bonus does not assure a profit: wagering applies to the bonus sum unless the published terms specify otherwise. We in addition keep the right to adjust or withdraw an offer where required by law, a licensing condition or an error in its operation.
How we determine eligibility for promotions
Your account must be accurate, confirmed and in good standing before we can credit an offer. Age and checks of identity can be necessary, and multiple accounts, suspected abuse or contradictory account details may make an offer ineligible. These controls protect our members and ensure promotional funds remain linked to the correct account.
To claim a deposit match or free rounds, complete the opt-in transfers shown with the offer and make an eligible deposit where required. If the deposit falls outside the stated window, meets the minimum but not the payment-method rule, or comes with a transaction reversal, the offer may be unavailable. If you are comparing our casino site as a whole, our approach fits a balanced list of best online casinos canada by keeping claim rules visible instead of relying on vague bonus language.
| Eligibility point | Our requirement |
|---|---|
| Account verification | Complete any requested identity and age checks before claiming. |
| Single account | Use one account for each member and keep your details current. |
| Qualifying deposit | Meet the amount, timing and payment-method conditions shown in the offer. |
| Claim deadline | Claim or opt in before the stated promotion expires. |
| Bonus wagering | Complete the stated wagering requirement before bonus funds can be withdrawn. |
| Maximum conversion | Observe any cap that limits how bonus winnings convert into withdrawable funds. |
Your balance of promotional funds is personal to your account and may not be transferred to another player. We may request further information when an offer is unusual, and we can withhold reward credit while a review is underway. If a promotion is credited incorrectly, we can reverse the incorrect amount without removing funds that were properly earned.
Payments linked to promotional deposits
The payment method used for your deposit can affect eligibility for the promotion. Available deposits and cashouts differ by region, and some methods may carry their own charges, processing speed or minimum and maximum limits. Check the transaction details at our casino before depositing if the promotion names a defined method. Your confirmation of a deposit and the terms of the offer should every display the same transaction.
When an eligible deposit is reversed or withdrawn before the relevant wagering period ends, the related bonus might be withdrawn. Withdrawals are processed to a qualifying payment option within your account; using a new method may require extra verification. Promotions do not waive the need for identity verifications, account ownership checks or standard payment controls.
How game features and casino bonuses differ
Our promotion catalogue can cover varied parts of our casino, but game eligibility is always specified in the offer. Slots often support free-spin rewards and deposit matches as their wagering can be counted for on every spin. Table games might be eligible for cashback or chosen game-defined rewards, while live games can make use of individual contribution rates.
| Game category | Common promotion feature | What members should verify |
|---|---|---|
| Slots | Free spins or a deposit match | Selected titles, spin value, eligible stake levels and bonus expiry. |
| Blackjack | Cashback or game-specific credit | Qualifying variants, contribution rate and maximum promotional amount. |
| Roulette | Cashback on eligible losses | Included betting markets, settlement rules and promotion period. |
| Poker-style games | Percentage reward or cashback | Whether any side bets or jackpot-style options count toward wagering. |
| Live table games | Selected cashback or game rewards | Game availability, contribution rate and any maximum win conditions. |
Distinct games count to wagering at distinct rates. A game with a 100% contribution includes the full bet, while a lower-contribution game comes with solely the specified portion. Some games do not count towards wagering. Jackpots, bonus buy mechanics and certain side bets may not qualify, so check the contribution table before spending an offer on a game with special features.
Free rounds normally apply only to the slot titles named in the offer. Their value is set by us and may change from game to game. Cashback is determined according to the disclosed period and eligible losses, not as an assured refund of every deposit. Game-specific rewards may require a qualifying wager before credit is issued.
Using our promotions responsibly
We support promotions as entertainment, not as a way to recover losses or increase your spending. Set a limit on deposits that suits your budget, use solely funds you can comfortably afford to lose and take a break when casino play stops feeling recreational. A larger bonus can in addition mean more wagering before completion, so pick an offer according to your available play rather than its advertised value.
- Read the full promotion terms before opting in, including contribution rates, expiry dates and maximum conversions.
- Use the promotion tracker in your account to check remaining wagering when that feature is available.
- Contact our support team if a qualifying deposit or bonus has not appeared as expected.
Our customer support can clarify bonus terms, player account condition and payment handling. Protect your sign-in details and do not let anyone else use your account. If your play becomes difficult to control, step away from the casino and use account limits or self-exclusion options.
At wholeharmony, we aim to make every promotion understandable and every claim easy to complete. Review the latest terms, select qualifying games and keep your player history within the limits you set. Our casino bonuses are designed to provide more choices for your play, while our deposit, withdrawal and verification rules still apply.
